Ecomify Automation

Ecomify Automation Terms of Use

Welcome! These Terms of Use ("Terms") outline the conditions for accessing and utilizing the Ecomify Automation website (the "Website") and services provided by Ecomify Automation ("Ecomify Automation"). By accessing or using the Website, you consent to these Terms. If you do not agree with any part, you may reach out to us via the contact details provided on our site.

1. Your Choices:

Visiting our Website, browsing pages, and using our services is entirely voluntary.
All concerns regarding data protection fall under our Privacy Policy and these Terms of Use, including liability limitations, dispute resolution, and governing laws.
For inquiries related to the Privacy Policy, please contact us using the details available on the Website.

2. Policy Modifications:

We retain the right to update these Terms at any moment. Users and customers are encouraged to review them carefully before accessing our Website or utilizing our services.

3. Data Collection:

We gather personal information and track browsing activities on our Website, such as pages viewed, time spent on pages, and other metrics. This information helps us enhance our services by identifying user preferences.

4. Ownership Rights:

All content and materials on this Website, including images, graphics, logos, icons, and text ("Materials"), belong to us. You are permitted to download or copy Materials for personal use only. No ownership rights are transferred through such activities. Reproduction, distribution, transmission, modification, resale, or commercial use of the Website’s content is strictly prohibited.

5. User Submissions:

All comments, feedback, testimonials, or other input provided to Ecomify Automation through the Website ("Comments") become the property of Ecomify Automation.

We retain all rights to these Comments and may use them in any way, including commercial use. Ecomify Automation is not obligated:

To keep Comments confidential;
To compensate users for Comments;
To respond to Comments.

Customer testimonials and logos may also be featured on other online and offline platforms owned by Ecomify Automation.

6. Digital Communication:

By accessing the Website or communicating with us electronically, you consent to receive electronic communications from us. These may include emails, notices, disclosures, and updates, which fulfill legal requirements equivalent to written communication.

7. Copyright & Trademarks:

All elements of the Website, including content, logos, icons, images, downloads, and software, are owned by Ecomify Automation or its partners and protected under copyright laws.

Trademarks displayed on our Website are the property of their respective owners and may not be used in association with products or services outside of their organization.

8. Copyright Infringement:

We respect intellectual property rights. If you believe your copyrighted work has been used improperly, follow our procedure for reporting copyright claims.

9. Refund Terms:

Eligibility for Refunds:

Clients may be entitled to a refund if Ecomify Automation fails to deliver services as per the agreed Service Plan, provided all client obligations were met on time.

Non-Refundable Situations:

Failure to provide required business, personal, or store-related details after contract initiation.

Account or store suspensions due to prior client activities. Ecomify Automation is not liable for such events.

Unresponsiveness regarding purchase orders, disqualifying the client from refunds.

Discounted service packages may not be eligible for refunds.

Refund Process:

Approved refund requests will be processed within 30 business days.

Note: This policy is subject to revisions, which will be posted on our Website.

10. Service Delivery:

We strive to adhere to the timelines mentioned in your Service Agreement. A confirmation email with estimated delivery details will be provided.

Expedited services are available for an additional charge. Contact our support team for further details.

11. Revision Policy:

We are committed to unlimited revisions to ensure client satisfaction. Requests for revisions will be addressed within 48 hours.

12. Information Security:

Ecom Xpertz prioritizes information security as a core aspect of IT governance. Our security framework adheres to internationally recognized standards and meets local compliance requirements.

We offer detailed documentation regarding security policies upon request. Our security measures cover: